Terms of Service | nuzcloud Platform Rules & User Agreement

01Agreement Confirmation

This User Service Agreement ("Agreement") is a legally binding contract between you ("User" or "you") and nuzcloud Inc. ("Platform" or "we") governing your use of the Platform's Mac cloud computing services and related features ("Service"). Please read each clause carefully before using the Service, paying particular attention to provisions related to disclaimers and limitations of liability.

By clicking "Agree," "Start Now," or any similar confirmation button, or by accessing and using the Service in any form, you acknowledge that you have fully understood and accepted all terms of this Agreement. If you disagree with any clause, please stop using and exit the platform immediately.

02Service Description & Changes

2.1 Core Services

The Platform provides cloud computing rental services based on genuine Apple Mac physical bare-metal hardware. We reserve the right to make reasonable adjustments to service features, content formats, technical specifications, or delivery methods at any time based on operational needs.

2.2 Service Continuity

We will make every effort to ensure stable and continuous service operation, but cannot guarantee permanent availability or absolute zero downtime. You acknowledge and accept that network fluctuations, natural hardware wear, and routine system maintenance may cause brief interruptions; the Platform's liability is limited to the scope defined in the applicable Service Level Agreement (SLA).

2.3 Third-Party Integrations

The Platform may integrate third-party plugins or functional components. The Platform makes no warranties of any kind regarding such third-party services and assumes no joint or incidental liability.

03Account Setup & Security

3.1 Accuracy of Registration Information

You must ensure that all information provided during account registration and subsequent use is truthful, accurate, complete, and kept up to date. You are solely responsible for any losses arising from providing false information or failing to maintain current account details.

3.2 Credential Security Obligations

You are responsible for safeguarding all account credentials, including but not limited to account names, login passwords, and SSH keys.

All actions initiated using your account credentials are deemed authorized by you, and you bear full legal responsibility for them. If you discover any abnormal login or unauthorized access, please contact us immediately and take emergency action.

04Fees & Payment Terms

4.1 Payment Method

The Platform operates on a prepaid model; users must pay in full before service activation. All plan prices are listed in USD and are exclusive of taxes. Any tax obligations arising from your use of the Service must be reported and paid by you in accordance with applicable local regulations.

4.2 Refund Policy

Unless otherwise required by applicable mandatory law, all payments made by users are non-refundable, including account balance top-ups and purchased but unused service time. The Platform retains final interpretation rights over this policy.

4.3 Price Adjustment Notice

The Platform reserves the right to adjust service pricing at appropriate times. Any price changes will be communicated to users in advance via platform announcements or account notifications. Renewals will be billed at the price in effect at the time of renewal.

05User Code of Conduct

While using all Platform services, you must comply with all applicable laws and regulations. The following actions are expressly prohibited:

Violating any laws, regulations, or regulatory requirements of any applicable jurisdiction;
Infringing on others' copyrights, patents, privacy rights, or other legally protected interests;
Sending spam, engaging in phishing, or participating in any form of online fraud;
Conducting unauthorized port scans or network penetration tests, or distributing trojans or malicious software;
Mining cryptocurrency or digital assets in any form (unless prior written authorization has been obtained from us);
Excessively consuming or deliberately abusing Platform computing resources in a way that disrupts other users' normal use.

Upon discovery of any violation, we reserve the right to immediately suspend or permanently terminate your access to the Service without prior notice, delete related data without refund, and pursue legal action as permitted by law.

06Data Ownership & Management

6.1 Data Ownership

All data you upload or store on the Platform's servers belongs entirely to you. The Platform makes no claim of any kind over your data.

6.2 Data Backup Responsibility

Users are solely responsible for backing up and protecting all their data. Even if the Platform provides supplementary backup tools, such tools are optional add-ons only and do not constitute any express or implied warranty of data integrity or security.

6.3 Personal Information Processing

You agree that the Platform may collect, store, and process the personal information you provide in accordance with the Privacy Policy.

07Disclaimer of Liability

The Platform's services are provided "as is" and "as available," without warranties of any kind, express or implied.

To the maximum extent permitted by law, the Platform expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Service will meet all of your business expectations, nor that it will operate uninterrupted, instantly responsive, fully accurate, or entirely error-free at all times.

08Limitation of Liability

Under no circumstances shall the Platform or its affiliates, directors, employees, or partners be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages (including but not limited to loss of business profits, data loss, or business interruption), even if the Platform has been advised of the possibility of such damages.

To the maximum extent permitted by law, the Platform's total cumulative liability to you—regardless of whether the claim is based in contract, tort, or any other legal theory—shall not exceed the total amount of service fees you actually paid to the Platform in the one calendar month immediately preceding the dispute.

09Suspension & Termination

9.1 User-Initiated Termination

You may stop using all or part of the Platform's services at any time, but fees already paid are non-refundable.

9.2 Platform-Initiated Termination

If we have reasonable grounds to believe you have violated any term of this Agreement, we reserve the right to suspend or permanently terminate your access to the Service at any time without liability. Upon termination, the Platform may immediately delete all data and records stored on its servers by you.

10General Terms

10.1 Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws in effect in the jurisdiction where nuzcloud is incorporated. Any disputes arising from this Agreement shall be submitted to the competent court or arbitration body in that jurisdiction.

10.2 Severability

If any provision of this Agreement is found to be unlawful, invalid, or unenforceable, that provision shall be severed independently, and the remaining provisions shall continue in full force and effect without any impact on their validity or enforceability.

10.3 Entire Agreement

This Agreement constitutes the entire understanding between the parties regarding the Platform's services and supersedes all prior written and oral communications, representations, and agreements on the same subject matter.